Transportation costs represent a major factor in the value chain.

Process mining will help you keep track of these costs and assess them in the context of the overall, end-to-end process. A smart root-cause analysis helps you identify potential cost drivers.

Shipping orders and freight rates are often corrected manually.

Process mining lets you identify clusters of manual interventions at an early stage and identify the potential root causes. You can then use this information to optimize your processes.

KPIs such as delivery reliability and response times for bookings have powerful effects on customer satisfaction.

Process mining can help you establish comprehensive monitoring of your shipments according to a variety of KPIs. You can also check whether important SLAs are being met, for example, the response time for bookings. By optimizing processes in this area, you can increase customer satisfaction while cutting costs at the same time.

The SAP Transportation Management module features complex functions for route planning, which can cause problems when used incorrectly.

Process mining lets you track the individual legs of a shipment’s route and identify deviations between the planned and actual data. You can also spot potential bottlenecks at an early stage.

Robust, sustainable supply chains are a key factor in uncertain times. Global crises like climate change, political tensions, and resource scarcity pose a wide range of challenges to companies today. In addition, the introduction of Germany’s new Supply Chain Due Diligence Act (LkSG) imposes many new requirements that must be met.

Use process mining to establish more robust, more sustainable transportation management. By integrating information like fuel consumption in the process analytics, for example, you can help improve your carbon footprint. Optimization in this area will give you a strategic advantage in your positioning, compared to your competitors.