Daniel Misof, Expert for Process & Management Consulting at Scheer, sheds light on the possibilities opened up by process mining in combination with artificial intelligence.

Nowadays, an excellent product and service portfolio no longer suffices to ensure enduring market success. Modern customer relationship management (CRM) and excellent customer experience (CX) is still…

The implementation of digitalization strategies is only possible through the intelligent and flexible integration of IT landscapes. Only in this way, companies can efficiently make use of the new…

Artificial intelligence (AI) has already found its way into many areas of daily life. Following frequent application, AI is often no longer seen as such but rather as functioning little helpers in…

New technologies such as HANA databases, machine learning algorithms and artificial intelligence allow more and more routine tasks to be run automatically by computer systems. Accordingly, SAP is also…