Despite agile organizational development, the results achieved usually fall short of expectations. But what is the reason for this? Is agile not the solution after all? Our expert asks this very…

Daniel Misof, Expert for Process & Management Consulting at Scheer, sheds light on the possibilities opened up by process mining in combination with artificial intelligence.

The Corona crisis has once again drastically highlighted existing deficits and the need for action in administrative digitalization. While the focus of criticism lies primarily on schools and health…

In 2021, banks are facing special challenges, as a wave of consolidation has fundamentally changed the German banking industry. Rising costs and increasing competition from new providers are leading…

Companies face the challenges of changing customer requirements and disruptions. New digital services, new competitors and new business models based on digital technologies are at issue. In the…

An important issue in IT Service Management is that of ITIL Continual Service Improvement (CSI).