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Home  –  Solutions  –  SAP Solutions  –  SAP for Medium-sized Businesses  –  Customer experience

SAP C/4HANA – Seamless integration of all customer-oriented processes

Increase the satisfaction of your customers!

Our approach

The challenge

Customers' expectations and decision-making when it comes to purchases have changed radically thanks to digitalization. That's why your focus now needs to be on exciting your customers across all the relevant sales channels. By personalizing your marketing campaigns and scaling up your sales activities, you can meet more of their needs.

Our solution

SAP C/4HANA seamlessly integrates all the customer-oriented processes in  SAP Sales Cloud, SAP Marketing Cloud, SAP Commerce Cloud and  SAP Service Cloud to create a unique and individual customer experience. The cloud-based C/4HANA solutions are especially flexible when combined with  SAP Cloud Platform.

SAP C/4HANA enables you to handle your customers' personal data in a confidential manner and remain GDPR-compliant at all times.

Thanks to SAP Sales Cloud, you can scale up your sales and perfect your sales strategy with real-time customer data. And finally, the lean and user-friendly SAP Commerce Cloud helps you increase productivity and keep costs down while consistently providing a personalized and comprehensive customer experience.

Ensuring the success of your transformation

    • During a subsequent assessment, we'll validate the systems you're currently using, along with your internal processes. Afterwards, we'll work together on mapping out your own particular transition to SAP S/4HANA. You'll receive clearly defined recommendations on how to proceed.
    • In a preliminary study, we'll also harmonize your processes while taking your corporate strategy into account. This will give you the chance to rethink your processes and IT landscape.
    • As a medium-sized consulting company and SAP Gold Partner, we'll provide our consulting services to you on equal footing as you select the SAP solution that best suits your needs.
    • We guarantee attractive prices and up-to-date licensing models that are geared toward medium-sized businesses.
    • In addition to support from a dedicated service manager, you'll benefit from comprehensive license management.
    • Scheer performanceREADY gives you access to more than 5,000 best practices from a range of industries.
    • Use preconfigured SAP systems to define your own particular process landscape for the future.
    • The scope and content of your project will be transparent from the word go. Reduce risks and achieve a faster ROI through efficient projects.
    • Concentrate on your core business while we take care of your IT and we'll reach your goals together – whether it's on-premise, in the cloud, or in a hybrid arrangement.
    • You'll benefit from our cloud services and can book extra resources as required at any time.
    • Our 24/7 support is here to answer all your technical questions and help you get the most out of your solutions

Scheer Boxes

CRM Roadmap Workshop

Current challenges

  1. Are you planning to implement a CRM system to improve your sales performance?
  2. Do you need an overview of SAP Sales Cloud?
  3. Do you want to know your options in order to make the right decisions?

The solution

  • Workshops tailored to your specific situation, with documented results you can use

The benefits

  • Overview of SAP C/4HANA, particularly SAP Sales Cloud
  • Develop a roadmap for implementing SAP Sales Cloud
  • Timeline
  • Cost estimate for the implementation effort and licenses
  • Determination of open items and definition/assignment of work packages
  • Sound foundation for carrying out additional planned project steps
  • Get to know Scheer's unique and proven methodology

Effort

2 days

Price

€5,000

Get your consulting package at an attractive price now.

Your expert

A profile of Scheer employee Ann-Julie Wasmer

Ann-Julie Wasmer

Expert for SAP Sales

Scheer

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